Floral Track Jacket

All orders are typically processed over the weekend, and sent out latest by Monday. (That is to say, order processing can take from 1 to 7 days to ship out). 

Yes, we do ship internationally! And we provide tracking information for all orders. If you've ordered something recently, we would have emailed you a tracking number with which to track your order. If you do not receive your order, please first refer to the tracking information provided to you, and then reach out to us via email in order to assist you in finding your package. Although extremely rare, we will provide you a refund or send out your apparel again if your order is lost. 

Shipping times:

• Canada Post / USPS / APC Tracking - 5 to 10 days

• DHL / UPS Express - 2 to 4 days

For customers in Europe, and other countries charging import fees (not including US or Canada), please note that minimal customs may be charged, and will not be charged based on the actual order price. 

Please email us at contact@loveclosely.com in case of any questions or if you need to make any changes to your delivery after placing your order. 

We pride ourselves on providing quality apparel and accessories. In the rare case that you need to return an item, please contact us within 30 days of purchase n order to figure out how to perform a return or exchange.

Please email us at contact@loveclosely.com, and provide us with:

1. Your order #

2. and an explanation of what's up with your purchase.

We'll ensure to remediate and provide you with a solution as soon as possible. You can feel comfortable that we'll get you your money back if needed. We will not charge you with any restocking fees. In case of a return, return shipping will be paid for by the customer, and we will notify you via email on which mailing address to send back your order. Items on sale are final and not subject to return or exchange.